Working for the Department for Work and Pensions

We're responsible for welfare, pensions and child maintenance policy. We deliver the State Pension and a range of disability and ill health benefits to around 20 million people.

Why work for us?

Almost everyone in the UK will be our customer at some point in their lives, so it’s only right that our workforce represents the people we’re serving. Diversity & inclusion helps us thrive by bringing together the richest possible variety of perspectives, thoughts, ideas and talents. We're looking for people who will take pride in delivering a service which changes people’s lives for the better.

We value work-life balance and offer flexibility in how you work. You’ll be encouraged to develop your skills in an organisation of more than 90,000 people, with many opportunities to develop, learn and progress in a fast-paced organisation.

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There are opportunities to work across the length and breadth of the UK – with larger hubs in many cities and local Jobcentre Plus in most towns.

We offer a wide range of interesting and rewarding careers in a variety of Professions including: Analysis, Commercials, Communication, Counter Fraud, Digital, Finance, HR, Occupational Psychology, Operational Delivery, Policy, Project Delivery, Government Property and Security.  We offer an excellent package of employee benefits and a chance to make a real difference to people’s lives.  

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My apprenticeship has proved to be rewarding, frustrating, informative, motivational and challenging. It’s given my job role more meaning and purpose, because I better understand how my daily efforts impact my country’s economy.

Dean Taylor National Insurance Number Interviewing Officer
A Consultation at the Department for Work and Pensions

DWP won ‘Civil Service Diversity and Inclusion Award’ at the 2021 Civil Service Awards.


Our ‘Way to Work’ campaign will deliver opportunities, jobs, and prosperity across the country


DWP were placed in the 2022 Times top 50 employers for women.

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DWP is a fantastic department to work for. I spent the majority of my career in the Home office and moved over to DWP four years ago. I am really passionate about the purpose of the organisation and the influence I can have on the welfare agenda. It's front line delivery with very real outcomes

Preeta RamachandranGroup Director, Work and Health Services, South East England

We offer an excellent employee package which includes:

  • a comprehensive reward scheme which includes in year voucher and monetary awards
  • an occupational pension and generous annual leave
  • flexible working and other family friendly policies such as maternity, adoption or shared parental leave of up to 26 weeks’ full pay followed by 13 weeks of statutory pay and a further 13 weeks unpaid, and paternity leave of two weeks’ full pay
  • a comprehensive wellbeing offer which includes support for mental and physical wellbeing
  • Employee Assistance Programme - a free and confidential service providing information and counselling to help with a range of work, family and personal issues

How can I add value?

In DWP, we have an aspiration to be a leading employer of workplace wellbeing. We value and welcome diversity. We aim to develop and support all our employees to enable them to thrive and make a full contribution to meeting the Department's objectives, and to fulfil their own potential on merit. We have a range of staff networks including the National Race Network, DWPride, THRIVE, Carers, the Women's Network, Men’s Network, Social Mobility Network and Faith and Belief Networks.



An apprenticeship is a real job, with hands on experience, a salary and the chance to train while you work.

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