Reasonable adjustments

We want to support you if you need an adjustment during in the recruitment process. If you are offered a job, you can also discuss ongoing adjustments before starting work.

The Civil Service recruitment process

The Civil Service recruitment process includes various stages and activities - for example, application forms, online tests and interviews. These assess whether you meet the requirements of a job or job level. The Civil Service is committed to making sure that our selection methods are fair to everyone.

To help you during the recruitment process, we will take into account any adjustments that could help you.

Examples of reasonable adjustments

Some examples of adjustments that have been offered to candidates include:

  • changing the time, location or format of interviews
  • providing interview questions in written format
  • providing interview questions in advance of the interview
  • a sign language interpreter
  • a supported test session 
  • additional time in timed tests, interviews or other assessment activities
  • advice about assistive technology

This is not an exhaustive list and we will consider any adjustments that you might need.

Requesting a reasonable adjustment

When applying for a job using Civil Service Jobs, you will be asked if you need an adjustment at any of the stages in the process. This is the main way we identify those needing an adjustment during the recruitment process.

We want to support you if you need an adjustment in the recruitment process, even if you do not feel you qualify for the Disability Confident Scheme.

If you request an adjustment, you should provide:

  • the reason you need an adjustment,
  • possible adjustments which could help, and
  • previous adjustments you have had (if any).

After you have applied, a recruiter or hiring manager should contact you to understand and confirm the type of adjustment you need.

Reasonable adjustments later in the recruitment process

You may realise later in the selection process that you should have requested an adjustment when submitting your initial application. If this happens, please request help from the named contact in the job advert.

For more information, you can read the government guidance on reasonable adjustments for disabled workers.

Workplace adjustments

If you are successful and offered a job, you can discuss ongoing adjustments before starting work.

You can read more about the Civil Service’s workplace adjustments.

The Civil Service is happy to make reasonable adjustments. For example, at interview, I was asked in what format I would like the interview questions. I do not use Braille and use the same laptop as everyone else, but equipped with a speech synthesizer that ‘reads’ text on the screen.

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Reasonable adjustments for online tests

When applying for a job using Civil Service Jobs, you will be asked if you need an adjustment to our online tests.
Adjustments will be offered based on your needs and considered on a case-by-case basis, so please don’t be afraid to ask for help if you think you need it.

Read more about adjustments for online tests

The Workplace Adjustment Passport

The Workplace Adjustment Passport can be useful for structuring your conversation about workplace adjustments with your manager, as well as being a record of your barriers, workplace adjustments and support they’ve agreed.

Sharing and regularly reviewing your completed Workplace Adjustment Passport with your manager will ensure your adjustments continue to meet your needs. Similarly, sharing this when you change roles or managers will enable a smooth transition and continuity of support.

Ruth Wylde has been a civil servant for 26 years and has a Workplace Adjustment Passport in place after a motorbike accident left her with pain and mobility problems.
Read Ruth's blog where she explains why the Passport has been so useful for her.

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