DWP
Our Culture

A culture built on purpose, powered by people

The Department for Work and Pensions is one of the biggest government departments, delivering vital services to some of the most vulnerable in society. To make this happen, we need to value everybody and work together.

At the Department for Work and Pensions (DWP), our culture is driven by purpose, inclusion and collaboration. Weโ€™re proud to support millions of people across the UK, and we do so in an environment where diversity is valued, wellbeing is prioritised and everyone is encouraged to bring their whole self to work. From flexible working and continuous learning to strong leadership and teamwork, DWP is a place where people are trusted, supported and empowered to make a real difference every day.

We care about the communities we serve and the colleagues we work alongside.
We deliver by staying focused on outcomes that improve lives.
We adapt with curiosity and resilience in a changing world.
We work together, supporting and learning from one another.
We value everybody, where every voice matters and every contribution is recognised.

The Department for Work and Pensions is proud to be recognised for creating an inclusive, people-centred workplace

  • ranked 6th in Apprenticeships Top 100 Employers in 2025 reflecting our investment in future talent
  • winner of the award for Most Inclusive Job Advert, and shortlisted for six more awards in Vercida’s Employer Excellence Awards 2025
  • RNIB Visibly Better Employer championing inclusion for blind and partially sighted colleagues
  • Carer Confident Ambassadors showcasing dedication to accessible, supportive employment
  • industry sector winner at RoSPA Awards 2025 for excellence in health and safety
  • finalists in the annual UK Social Mobility Awards 2024 recognising our work to improve opportunities for all
  • Company of the Year 2024 at the Women in Change Awards demonstrating our strong commitment to building an inclusive culture and supporting gender diversity.

I am really passionate about the purpose of the organisation and the influence I can have on the welfare agenda. It’s front-line delivery with very real outcomes

Preeta

We care about sustainability

We have a responsibility to contribute to improving the environment, and we are working to meet and, where possible, exceed our Greening Government Commitments.

We are working to ensure that we:

  • embed sustainability into our procurement activities and policy making
  • reduce our IT carbon emissions
  • deliver a sustainable decarbonised estate
  • reduce paper waste
  • build a sustainable culture through communications, upskilling, and sustainability champions
  • promote and enable green travel.

Our ambition for 2030 is to have a smaller better greener estate and we will embrace a greener culture including our technology, enabling a more sustainable service.

Show video transcript
  • Sustainability is a huge driver for DWP because we are a big contributor to all Government emissions.
  • 0:06 We're on a mission to reduce that and improve the EPC rating – so that's the energy efficiency of our buildings.
  • 0:13 There's lots of other things that weโ€™re doing around putting electric vehicles in our fleets, charging points in our offices. And also making sure… that, actually we move over to more energy-efficient boiler systems and lighting.
  • 0:26 So there's a huge amount that we're doing to really drive forward.

We are Digital With Purpose

DWP is driving digital innovation to modernise our systems and ways of working, making it easier for people to access the right help and receive quicker, clearer decisions.

We are investing in robust, upโ€‘toโ€‘date digital technology to ensure our services are secure, dependable and ready for the future.

Together, this work makes DWP a unique and rewarding place to build a career at the forefront of largeโ€‘scale public sector digital transformation.

Vercida

We work with VERCIDA to showcase our work towards becoming a wholly inclusive organisation.

Our Benefits

Learn more about some of the Benefits we offer at DWP.