Working for HM Revenue and Customs

Tax is a fact of life and it’s what keeps the UK running. It pays for hospitals, schools and other public services. We calculate and collect the tax and duties that people and businesses pay.

Putting our customers and people first

We are one of the country’s largest employers, with around 66,000 people working across the UK. Our purpose is to collect the money that pays for the UK’s public services and give financial support to people who need it.

Whatever your role, you’ll be among people with an incredible range of skills and experience. Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.

But it’s not just what we do, it’s how we do it. Almost everyone comes into contact with us at some point. This makes customer service central to everything we do. In fact our work is as much about people as it is about money.

Somo Awards Nikki Hanmer

“As a mum to an 8-year-old, it is challenging to find anytime to dedicate to my own learning and development while working full time. A Policy Apprenticeship at HMRC has given the ability to do just that and keep that important balance between work and home life.”

Nikki HanmerPolicy Apprentice
Hmrc Croydon
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We generated £627.9 billion in revenue for UK public services and other government priorities

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We’re digital leaders: 80% of our customers are satisfied with our digital service

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We employ around 58,000 people full-time across the country

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One of my key highlights whilst working at HMRC has been volunteering as a Business Ambassador within local schools. By offering me this opportunity, HMRC have enabled me to develop my skills and experience, through leading and facilitating employability workshops for students.

Laura ClarkTeam Leader - Customer Services Group

When you join us, we’ll give you the training and support you need to progress in your career, including:

  • shadowing and on-the-job learning
  • access to mentoring and coaching
  • secondments across government
  • time off and flexible working

So whether you want to map out your career progression and aim even higher, manage your own wellbeing better, or work in a positive and inclusive environment, we are here to support you.

For more information on our employee benefits, please read our 'Your little extras and big benefits booklet'.

Where we’re headed

We have one of the biggest and most dynamic IT operations in Europe, and aim to be among the most digitally advanced tax authorities in the world. To get there, we want to hire passionate people to join our brilliant teams already working with us across the UK.

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Join our Surge and Rapid Response Team

Are you great with people, enthusiastic and a team player? SRRT is a unique team, providing rapid, planned response for the Civil Service in emergencies, crisis or work peaks.

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Open Banking Payments at HMRC, a team making history

HMRC recently made history by becoming the first tax authority in the world to integrate Open Banking into our systems. Find out more from our Online Payments Service team.