Working for HM Revenue and Customs
Tax is a fact of life and it’s what keeps the UK running. It pays for hospitals, schools and other public services. We calculate and collect the tax and duties that people and businesses pay.
Putting our customers and people first
We are one of the country’s largest employers, with almost 60,000 people working across the UK. Here, you could be helping customers with their tax queries, designing cutting edge digital services, tracking down international tax avoiders, or making sure trade flows smoothly in and out of the country.
Whatever your role, you’ll be amongst people with an incredible range of skills and experience. Our strength as an organisation is in our diverse people, ideas and backgrounds, and the inclusive working culture that brings us together.
But it’s not just what we do, it’s how we do it. Almost everyone comes into contact with us at some point. This makes customer service central to everything we do. In fact our work is as much about people as it is about money.
We serve the whole of the UK, and with our diverse workforce we are truly representative of the diverse nature of our customers, and so have a better understanding of their needs.
We're digital leaders: 90% of our £2.3 billion annual transactions take place online
Since 2010, our work has secured more than £175 billion that would otherwise have gone unpaid
We recruited more than 1,200 apprentices last year
When I joined HMRC I had no idea about the range of jobs people do here. I thought it was just tax - that would make it a bit dull! But instead, I’m working in communications, supporting the digital team, and I feel really proud to be part of it.
When you join us, we’ll give you the tools and training you need to progress in your career, including:
- at least 5 days for learning and development each year
- formal training tailored to your role – online and face to face
- shadowing and on-the-job learning
- access to mentoring and coaching
- secondments across government
Where we’re headed
We have one of the biggest and most dynamic IT operations in Europe, and by 2020 we will be among the most digitally advanced tax authorities in the world. To get there, we want to hire passionate people to join our brilliant teams already working with us across the UK.