Customer Officer
Planning Inspectorate
Bristol
£30,735
- Administration / Corporate Support
- Analytical
- Operational Delivery
- Quality
- Strategy
The work we do has a significant impact on people’s lives, the communities where they live and the economy
What’s it like to work at the Planning Inspectorate?
Introduction – A Great Place to Work
– Hayley Kelly, Chief People officer
In the Planning Inspectorate, we know that our people are key to delivering our critical mission to maintain a fair planning system, support significant infrastructure development and help communities shape where they live.
The Planning Inspectorate is a great place to work, offering a unique employee experience that includes:
- delivering some of the government’s highest priority work.
- making sure that development is carefully considered, the right homes are constructed in the right places, and green spaces are protected.
- influencing the preservation and future development of our built and natural environment for generations to come.
We want to ensure that every single person that works for us feels appreciated, supported and fairly rewarded. The following outlines many of the excellent and competitive benefits we offer.
Find out what it’s like to work at the Planning Inspectorate
Planning Inspectorate – Fair, Impartial, Open
The Planning Inspectorate deals with planning appeals, national infrastructure planning applications, examinations of local plans and other planning-related and specialist casework in England and Wales. In this short film, our staff explain our work, our purpose and the values we work by.
Employee Experience
Find out what colleagues think abut working for us:
Find out about the financial benefits of working for us, including our competitive pay offer, and market leading pensions.
<strong>Competitive Pay</strong>
Salary ranges typically higher than most Civil Service roles.
<strong>Pension Schemes</strong>
Access two market-leading pension plans, helping you save for the future, including the Alpha pension, conservatively valued at 29% of your salary – most companies will only offer one worth 6-12%.
<strong><strong>Life Assurance</strong></strong>
If the unthinkable should happen and you die, we will provide for your chosen beneficiaries with a generous lump sum payment, and a dependant’s pension (subject to pension scheme; find out more)
<strong><strong><strong>Reward Scheme</strong></strong></strong>
To recognising great work and/or demonstration of our values through:
Financial Support Options: Interest-free loans for season tickets, new bicycles, or rental deposits to ease financial pressures.
Exclusive Discounts: Unlock savings through hundreds of discounts and deals with leading brands.
Travel and Subsistence : An offer which means that you are never out of pocket when travelling from your work base.
Social Impact
Discover how our colleagues are directly contributing to issues affecting society today, shaping our future and our landscape.
Our built environment, natural environment and how our communities in England and Wales develop over time has been informed by the decisions made in the Planning Sector for over 100 years. Your work will shape our future.
Through our environmental plan we aim to leave the environment in a better condition for future generations.
We believe fair planning makes great places, so the work that you do will have an impact on the society in which you live.
Making use of our paid volunteering arrangements, our colleagues often take part in community-focused volunteering; ensuring a positive social impact is made through a range of channels. Recent events have included sorting donations at a food bank, a beach clean-up, and a community centre refresh.
Our partnership with the Charities Aid Foundation gives you the opportunity to support the charities you’re passionate about in a cost-effective way. You can choose to have your charity donations taken from your pay before income tax is deducted, allowing your donation to go further while costing you less.
“It’s an exciting time to join the Planning Inspectorate and to work with us in our mission to provide exceptional service for communities across the country. I’m proud to lead an organisation with openness, fairness and impartiality at its core, and values equality, diversity and inclusion.”
Paul Morrison
Chief Executive Officer
See our latest vacancies
Planning & Reporting Officer
Planning Inspectorate
Bristol
£37,579
- Analytical
- Governance
- Operational Delivery
- Operational Research
Browse our Planning Inspectorate career opportunities on Civil Service Jobs
Hear from our staff as they share insight, reflection and experience