Digital Careers

The role of Digital Services

Although a  strong technical background is important for a role in digital, you don’t need to be an expert in all areas. In Digital, we apply our problem-solving skills across many different disciplines. Not only do we have an excellent understanding of digital processes,  we also work with stakeholders, communicating clearly and translating technical ideas to a common understanding that is clear to everyone, ensuring that all our digital services integrate seamlessly with one another. Our work in Digital Services has a direct impact on the way the Inspectorate works with its customers, now and in the future. 

Skills required for working in Digital

• Working with stakeholders, internal and external, to gain an in-depth understanding of business problems 
• An ability to translate complex technical processes into understandable language 
• Finding a variety of options to solutions in order to fix identified problems 
• Working with Development teams and Stakeholders to carry out testing of developed solutions and resolve any problems 
• Creating training material to implement change and improve future business processes 
• Triage any issues raised throughout the end-to-end software lifecycle 
• Identifying ways of ensuring  processes are as efficient as possible 

Work at the forefront of a digital planning system

At the Planning Inspectorate, we’re at the forefront of exciting digital projects that are revolutionising the planning and appeals process. Our team of skilled professionals are working to improve and streamline the appeals and applications services, making the process quicker, easier, and more transparent than ever before. 

Our innovative digital projects are set to transform the way we work, and we’re constantly pushing the boundaries to make our services more user-friendly, efficient, and effective. For example, we’re currently developing an online appeals service that will enable users to manage their appeals online, including submitting evidence and tracking progress. This service will not only save time and effort but will also provide greater transparency and accessibility to our customers. 

We’re also making significant improvements to our applications service to improve how users engage with the national infrastructure process online. 

At the Planning Inspectorate, we’re committed to delivering the best possible service to our customers, and our digital projects are a key part of this mission. Join our team, and you’ll have the opportunity to work on exciting and ground breaking projects that are transforming our services for the better. We’re always looking for talented and motivated individuals to join us, so sign up for alerts on Civil Service jobs to find out about upcoming career opportunities in digital.