Show video transcript
- [Text on screen: Giving you help and adjustments in the application stage and at work]
- [Text on screen: A real shared life experience with HMRC’s Anne-Marie]
- [Anne-Marie, Capability Manager, HMRC] First thing I do want to do is be quite open and honest about the conditions that I have because it just does give a bit of context throughout my story.
- [Text on screen: My health conditions] So if you read my medical records, it would have on I have fibromyalgia, I've got arthritis, I've got osteoarthritis, I've got cervical spinal stenosis, I've got stage two chronic kidney disease. I suffer from anxiety and depression, and I've got a dysfunctional uterus. I taught for 10 years and because of my conditions and the nature of the conditions, you know having flare ups and getting worse. I lost that job. I did see the role advertised for HMRC, something that I hadn't done before, a six month contract. So I applied for the job and it had that tick on the bottom. The disability confident. Did I tick it? No. At the time I'll be totally honest with you I didn't tick it. I was terrified to tick that because of my experiences. Did I share at the interview any adjustments I needed? Did I share anything about my conditions? No. Again to be totally honest I didn't because I thought you know as soon as I share those experiences that's me I'm out the door. But even for the first few months in my role I was still quite scared of, you know, if I told my manager all these, you know, the list of the conditions that I've just told you and he'll want to run a mile. And that's how I felt. Due to the nature of the illness. I ended up in hospital quite a bit. I had some flare ups so you know I did have to start sharing. And when I did start sharing and all the support that is out there was amazing, it was honestly felt like someone had just flipped that switch and you know things didn't happen overnight. Things, you know that is processes that it's got to follow. But even that just initial manager support was brilliant, dead supportive, asked loads of questions.
- [Text on screen: inclusive environment] So from there they said you know you need an electric desk. That was all sorted out and I got a reserved car parking space at work. So you know I was close to the entrance. I've got flexible working. Even when I started getting the support and all that support, this still is barriers that you face as well.
- [Text on screen: feeling valued] And a lot of those barriers were down to the way I felt as well and just getting comfortable in the role.
- [Text on screen: supporting progression and development] But I still had the feeling that I may not be able to progress in the HMRC because of, you know my conditions and my disabilities. And again, I was totally wrong about that as well. So I joined HMRC about six years ago as an AA which is our grade at the bottom. The admin. I'm now four grades up. I'm a capability manager and I sort out the learning and development for about 1200 people. I’m also a diversity inclusion lead for one of our buildings for 3000 people. All I want to say to people out there you know HMRC is a brilliant place to work. Do not be scared about ticking that disability confident box that they've been in. Don't be scared about sharing your story. Because you know the support is out there and you know if you want to come in and you just want to do your job and you're happy with that, they'll support you doing that. But if you want a career, you know the options are there.
- [Text on screen: For more information on what it’s like to work in HMRC, visit civil-service-careers.gov.uk/departments/working-for-hm-revenue-and-customs]
- [Text on screen: See our latest vacancies at: www.civilservicejobs.service.gov.uk and select HMRC from Organisations]
- [Text on screen: Here to support]
“Remarkable people are the backbone of HMRC and we recognise that our disabled colleagues have a lot to offer. Over 1 in 5 people in the UK have a disability, so as an inclusive employer, we believe our workforce should reflect the people that we serve.”
Human Resources
What reasonable adjustments can we offer?
We want to make sure no one is put at a disadvantage during our recruitment process because of a disability, condition or impairment. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
Please see our Disability Matters: How we can support you during our selection process booklet for more details.
Support through the application process
If you need an adjustment to be made so that you can make your application, you should contact the Government Recruitment Service at hmrcrecruitment.grs@cabinetoffice.gov.uk as soon as possible before the closing date on the advert to discuss your needs.
You can also complete the “Assistance required” section on the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional. If you let us know we can be sure to support you with the assistance you require.
Our networks
We want everyone to feel valued, supported and comfortable being their true self at work. We are proud to be a diverse and inclusive employer, that’s why we have several staff diversity networks which cover race, disability, LGBTQ+, gender and carers. Take a look at our culture and values for more information.
Start your HMRC journey today by looking at the vacancies we have available.
Discover more about what we do, our business areas, and life at HMRC.
Ask our employees questions for an insight into what it’s like to work at HMRC.