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Project Delivery

Project Delivery Profession

The Project Delivery Profession provides a route to gain professional skills, recognition and a community of colleagues to network and share experiences with.

There are many roles in the Project Delivery Profession. They’re all multifaceted and exciting, including:

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The project manager leads and manages the project and the project team on a day-to-day basis. They’re responsible for overseeing delivery to ensure that the objectives are:

  • clearly defined
  • achieved within the agreed time, cost and quality constraints

They’re also an important role in governance and working with partners. This makes sure the agreed outputs are delivered to enable benefits to realised.

The project support officer supports the project manager so that the project runs smoothly. They do this by:

  • using project management processes
  • co-ordinating business management actions and activities on their behalf

These roles use transferable skills, such as:

  • strong organisational skills
  • accuracy
  • time management
  • collaboration

They’ll establish and develop productive relationships with internal and external partners. They’ll also adapt to changing and challenging situations, while remaining calm and maintaining performance. Other skills needed for the Profession are learnt on the job. This includes planning, analysis or delivery methodologies.

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Project work within Customer Strategy & Tax Design

Depending on the size and scope, tasks to be completed may be simple or elaborate. But all projects can be broken down into objectives and what needs to be done to achieve them.

Project work is multifaceted and entails:

  • Financial management
  • Resource management
  • Benefits realisation
  • Partner management
  • Risks & issues
  • Governance
  • Reporting and planning
Working Group Resize

Project Delivery learning and development

Professionals have access to learning and development that builds the capability of project delivery across HMRC.

Members of the Profession are encouraged to study for a professional qualification that is knowledge-based and relates to their work.

Across Government, professionals apply to be accredited by the Infrastructure & Projects Authority (IPA, part of Cabinet Office) giving them a licence to practice from foundation to master’s level.

Start your HMRC journey today by looking at the vacancies we have available.

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Find out more about Customer Strategy & Tax Design (CS&TD) and the work they do.

Customer Strategy and Tax Design