Careers at the Rural
Payments Agency

Here at the RPA we are passionate about helping our people progress and develop through a range of different opportunities, with a minimum of five dedicated learning days each year.

All new starters receive a formal two day introduction to RPA. Following this, you will get support from within your business area in your new role, which could include formal scheme training, shadowing colleagues, and access to mentors and coaches. We also provide a wide range of resources to support with leadership development.

You’ll have the opportunity to join our Customer Excellence training, enabling you to gain a qualification at 3 levels, to develop understanding of customer service and encourage continuous improvement. We support apprenticeships ranging from level 2 – level 7 and offer a range of nationally recognised qualifications linked to professions.

“I began my career with the RPA in 2022 as an Operational Delivery Apprentice. As this was a complete career change, it was quite nerve-racking to begin with. I soon found that I had nothing to worry about. I was immediately put at ease by my team leader and new colleagues as I was welcomed into the world of the RPA.

Throughout my apprenticeship, I felt I could always access the help and support I needed to succeed in my role. As I learnt new skills, I gained confidence in my work and personal life.

Having successfully completed my apprenticeship with a distinction in August 2023, I continue to feel very much part of a great team.”