Build a career in property with HMRC Estates
Explore the world of HMRC Estates, where we lead the way in government property transformation. As a key player in one of the UK’s largest property programmes, we offer safe, inclusive workplaces and exceptional career development opportunities.
Our Estates team is made up of seven key functions, managing everything from building security, construction and fit-out, data management, to learning and development. Together, we deliver high-quality, user-friendly services that enable our colleagues to thrive in an environment where they truly belong.
Join us, and be part of a team that’s shaping the future of government property.
“We have buildings that are not only excellent places to work but also award-winning. It’s a great time to be part of the HMRC Estates community, whether you are maintaining our buildings or contributing to the transformation of our estate.”
Colin – Director of Estates and Locations Programme
Watch our video to explore the world of HMRC Estates
Show video transcript
- [Text on screen: HMRC Estates. An estates career in your hands awaits…]
- [Clare, Deputy Director, Operational Contract Management and Support Services, HMRC] Welcome to HMRC Estates.
- [Clare] We provide safe and inclusive workplaces for HMRC and other government departments. We offer excellent career development opportunities for all our employees. HMRC Estates are at the forefront of delivering one of the biggest property programmes in the UK. We’re at the leading edge of government property transformation. As a customer service organisation, we offer that high-quality, user-friendly service to enable our colleagues to perform and thrive in a work environment that makes them feel that real sense of belonging to HMRC. We also provide an estate which is the right size and shape to meet both the current and future needs of our customers to help deliver that modern, efficient tax system on behalf of the UK. Plus, we support professional development across all areas. But, we’re really proud to help shape the property profession and make it a key part of this work across government.
- [Jill, Information Manager, HMRC] I’ve been able to champion robust information management and get involved in various cross government networks such as the Women in Property Network, which has developed my skills and given me the confidence to create platforms for others to thrive from too.
- [Richard, Head of user Experience, HMRC] All our efforts haven’t gone unnoticed either. We won the prestigious British Council for Officers President Award for 2023, which recognised the opening of our 12 new modern, sustainable, and inclusive regional centres.
- [Andrew, Head of Estates, People and Capability, HMRC] Through our connections into the property profession, across government and within HMRC, we focus on supporting colleagues in paving paths to successful careers in property.
- [Clare] HMRC is truly a great place to work. So, are you ready for a unique, challenging and rewarding career? If so, come and make a real impact by joining HMRC Estates today. A career in your hands awaits. Apply for estates roles today on Civil Service Jobs.
- [Text on screen: People. Purpose. Potential.]
Our Estates teams
They make sure that everything the Estates teams do is joined up and aligned to strategy. They are responsible for:
- recruitment and workforce planning
- learning and development
- equality, diversity and inclusion
- business planning
- performance monitoring
- information management
- governance and assurance
- communication of strategies and guidance
- freedom of information requests, parliamentary questions and ministerial briefings
- people and equality impact assessments
They make sure that HMRC’s working environments are safe and secure. They also manage other important building services. The team is responsible for:
- providing assurance on health and safety and fire safety
- hard and soft facilities management contracts
- supplier management
- service planning and improvements
- asset management
- building security
- mail and courier services
- counter-terrorism
- reducing waste
They’re a team of chartered surveyors and project managers, who are experts in property deals and commercial negotiations. Their work includes:
- property strategy
- acquiring new properties
- property management
- property services
- exiting and closing properties
- manage relationships with landlords, agents, developers, funders and other government departments
- understanding capacity to help strategic decisions
- provide strategic planning and customer insight
They specialise in construction, engineering, digital estate, health and safety, and sustainability. They are responsible for:
- construction and fit out
- procurement and management of professional services contracts
- transforming data into insight for colleagues
- developing and monitoring standards, policies and strategic plans
- innovation of technology, data, operation models and processes
- supporting health and safety, fire safety, building services, physical security, and sustainability
- maintaining safe, secure and accessible workplaces
They manage the day-to-day operation of HMRC’s estate. They ensure the buildings are safe, secure and provide excellent customer service. Their work involves:
- addressing all health and safety risks
- working with other Estates teams to ensure co-ordination between strategic and operational contract management
- conducting and acting on building risk assessments
- making sure we meet compliance requirements
- defining, maintaining and testing business continuity plans
They ensure our buildings are inclusive and accessible for everyone. They do this by working with colleagues to design workplaces that meet their needs. Their work involves:
- designing and improving services
- collecting and feedback and building data
- testing solutions and improvements
- managing furniture, fittings and equipment contracts
This team leads the planning and delivery of construction and estates projects. They are responsible for:
- end-to-end delivery of all HMRC buildings through programme management
- clearance and closure of buildings
- improvements to existing workplaces
- fitting new office spaces
- internal reorganisation of office spaces
Government Property Profession
When you join HMRC Estates, you become a part of the Government Property Profession. This is a community of over 7000 property professionals from across the different government departments. You’ll have access to many career development opportunities, including learning resources, courses, events and blogs.
Watch our video to delve into the world of Government Property Profession
Show video transcript
- [Text on screen: Inside HMRC Estates: The Government Property Profession]
- [Jake, Office of Government Property, Deputy Head of the Property Profession, HMRC] Welcome to the Government Property Profession.
- [Jake] We’re a network of over 7,000 property professionals across government with one simple aim – to make property better.
- [Andrew, Head of Estates, People and Capability, HMRC] We achieve this in HMRC through investing in our people, as we recognise that they are our biggest assets.
- [Jake] So imagine working on the UK’s largest, most diverse estate spanning over 159,000,000 square metres both in the UK and overseas. With over 7,000 property professionals spanning different government departments, we’re committed to creating a smaller, better, and greener estate. We currently manage over £500 billion, that’s half a trillion pounds worth of property and projects, offering access to exciting opportunities on a scale you just can’t find anywhere else. Government property is a unique, challenging and rewarding place to work and you get the chance to do something that really matters and makes a difference. Our people are our greatest assets. We offer exciting careers tailored to you with outstanding benefits, supporting you to thrive both personally and professionally.
- [Andrew] Since joining HMRC in 2016, I’ve been privileged to help shape and grow the Property Profession within HMRC. Through our connections into the Property Profession, across government and within HMRC, we focus on supporting colleagues in paving paths to successful careers in property. We do this through our skills team to ensure that all our people have access to, and are supported through, a wide range of professional qualifications and accreditations for their role and as part of their continuous professional development. And because we understand that everyone learns differently, we’ve tailored our learning routes to accommodate various learning styles and needs because we believe support is crucial at every step of the way. It’s incredibly rewarding to see our colleagues’ achievements recognised through learning and achieving their development goals. And knowing that my team and I have played a part in supporting them through that journey is such a proud moment for me.
- [Jake] A career in your hands awaits.
- [Andrew] Apply for Estates roles today on Civil Service Jobs.
- [Text on screen: People. Purpose. Potential.]
“We currently manage over £500bn worth of property and projects, offering access to exciting opportunities on a scale you just can’t find anywhere else.”
Jake – Deputy Head of Property Profession
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