Working for the Valuation Office Agency
Our valuation work covers every domestic and commercial property in England and Wales. We're proud to have helped millions of people to pay the correct property taxes and receive the right financial support.
Defining value through our people
Our work at the VOA is relevant to every person every day. From the home you live in, the premises you work in, the restaurants you eat at and even places you might visit for a weekend out – a zoo, or a football stadium – we're responsible for valuing all of these properties.
Our valuations help to bring in more than £51 billion in revenue in local taxation which gets reinvested into the communities you live in. None of that would be possible without the great people we have at the VOA.
We have around 3,600 people working all over the country. From customer support specialists to valuation experts – our staff are all equally valued and given opportunity to develop, thrive and most importantly, be themselves. We are also one of the largest employers of chartered surveyors in the country.
Joining the VOA means becoming part of an organisation whose work makes a significant difference. We’re recognised for excellent training, flexibility and the variety of our work. We’re committed to ensuring that everyone has the same opportunities to progress, develop and feel happy in their job.
We offer fully-funded apprenticeships and opportunities to progress in the Civil Service
Our people take on wide-ranging work with major social impact
We value nearly 27 million domestic and non-domestic properties, raising £51 billion in tax
With support from my colleagues and the organisation I’ve worked my way up from rent officer to Chartered Surveyor and completed a degree in Estates Management. I was even helped with phone calls on Saturdays to prepare for my final exams. Everyone was so helpful in supporting my development.
What we offer:
- 25 days of annual leave, rising to 30 days after five years.
- Full range of flexible working options.
- A comprehensive family support package including maternity, shared parental or adoption leave up to 26 weeks’ full pay, 13 weeks of statutory pay and another 13 weeks unpaid, as well as four weeks of paid paternity leave.
- Access to discounts with high street and online retailers.
- Individual learning plans, apprenticeships and mentoring schemes.
- Competitive employer pensions.
Our priority is to be a great organisation to work for, to promote a healthy work-life balance and to make sure to deliver on our promise to be an inclusive employer. That makes the VOA a place where you can bring your whole self to work. Find out more about the work we do and the opportunities we have on offer at the Valuation Office Agency.
Revaluation 2023 is underway. It’s important to submit your rental information now to make sure your business rates are accurate.