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Accessibility
statement

This accessibility statement applies to the www.civil-service-careers.gov.uk

This website is run by the Cabinet Office. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate the website using just a keyboard
  • navigate the website using speech recognition software
  • listen to the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible is this website

We know some parts of this website are not fully accessible. For example:

  • some decorative images have alt text associated with them
  • transcripts are not available for all video content
  • some areas are difficult to navigate via a keyboard
  • the hover states for the ‘accept additional cookies’ and reject additional cookies’ buttons have insufficient colour contrast
  • some interactive elements of the map of the UK aren’t descriptive enough for screen reader users to fully identify their function or purpose and don’t have enough colour contrast
  • some pages don’t have a clear heading structure
  • the ‘skip to main content’ link is not working
  • some areas lose or change functionality at over 400% magnification
  • the search areas don’t announce to screen reader users if there are no results, they also don’t provide a clear change of context when search results are filtered
  • where a page is written in the Welsh language, the code doesn’t tell a screen reader user this

Feedback and contact information

If you need information on this website in a different format (e.g. large print, easy read, audio recording or braille):

We will provide an initial response within 5 working days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact civilservicecareers@cabinetoffice.gov.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Civil Service Careers Website is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA Standard, due to the non-compliances listed below.

Non-compliance with the accessibility regulations

These are the known issues currently being addressed:

  1. Some purely decorative images have alternative text. This fails WCAG 2.2 success criterion 1.1.1 (Non-text Content).
  2. Some prerecorded video content does not have alternative time-based media or audio descriptions. This fails WCAG 2.2 success criterion 1.2.3 (Audio Description or Media Alternative (Pre-recorded)) and 1.2.2 (Captions (Pre-recorded)).
  3. Some functionality is not operable through a keyboard interface. This fails WCAG 2.2 success criterion 2.1.1 (Keyboard functionality) and 2.4.3 (Focus order).
  4. Some areas have insufficient colour contrast. This fails WCAG 2.2 success criterion 1.4.3 (Contrast (Minimum)), 1.4.3 (Contrast (Minimum)) and 1.4.11 (Non-text Contrast).
  5. Some page heading structures are not optimal for screen reader users. This fails WCAG 2.2 success criterion 1.1.3 (Information and relationships).
  6. The ability to skip page sections is not working reliably. This fails WCAG 2.2 success criterion 2.4.1 (Bypass blocks).
  7. Some links and button labels are not descriptive enough. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose (In Context)).
  8. The search filtering and sorting options can cause unexpected changes in context. This fails WCAG 2.2 success criterion 3.2.2 (On Input).
  9. Some mandatory fields are not properly identified. This fails WCAG 2.2 success criterion 3.3.2 (Labels or Instructions).
  10. Some interactive elements are not marked up fully, for assistive technology users. This fails WCAG 2.2 success criterion 4.1.2 (Name, Role, Value).
  11. Some areas lose or change functionality at over 400% magnification. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).
  12. Some interactive elements of the homepage map are not described well enough for screenreader users. This fails WCAG 2.2 success criterion 2.4.6 (Headings and Labels).
  13. Welsh language content is not identified to screenwriting software. This fails WCAG 2.2 success criterion 3.1.2 (Language of Parts).
  14. Screen reader users are not informed when a search returns no results. 4.1.3 (Status Messages).

Preparation of this accessibility statement

This statement was prepared on 22 September 2020. It was last reviewed on 4 March 2025.

This website was last tested in January 2025. The test was carried out by the Digital Accessibility Centre, with additional later testing by Cabinet Office staff.

The tests were conducted on common site user tasks, including viewing key site pages (e.g. Departments, Professions, ‘What is the Civil Service’ and ‘Career Matcher’ pages), using buttons, and accessing videos.

Last updated: 4 March 2025