MHCLG’s People, Capability and Change professionals have a key role to play in ensuring that we create a great place to work. A place where people connect to MHCLG’s purpose, where brilliant leaders and line managers create an inclusive and high performing culture and where we manage change well.
We can only achieve our ambitions through the passion, pride and talent of our people. With skilled teams empowered to deliver in their work. People, Capability and Change have a critical role in enabling the recruitment and retention of highly skilled, committed, motivated and engaged people.
We are proud to lead the HR Profession on behalf of MHCLG as part of our shared role as People Director. The profession encompasses a very broad mix of skills, experience and knowledge required to do the huge variety of work we oversee within the Department. We work together to embrace change and try new things, learn from our mistakes, be ambitious and innovative in supporting everyone, regardless of background, identity or circumstance to achieve their full potential. We’re keen to support those in the profession or those interested in the profession to grow their HR capability with interesting and stretching opportunities to learn and develop. We would love you to get in touch if you are considering exploring our profession further.
Co-Directors for People, Capability and Change, Claire Metcalfe and Jo Rodrigues.
People, Capability and Change encapsulates the values of the Department and is a great representation of the diversity of skills utilized across MHCLG. Team members in People, Capability and Change are given autonomy and support to deliver their best work and achieve their skills and career goals. Team members are based up and down the UK, with concentrations of team members in Liverpool, Wolverhampton and London.
We are a friendly, supportive and welcoming team – every team in PCC regularly meet up in offices around the country. There are opportunities to develop you skills and career in People Capability and Change; we take learning and development seriously.
We are more than just the “people” directorate. Our team has a wide variety of skills, including analysis and data, digital transformation, strategy, operational delivery, diversity and inclusion, policy, culture, change, engagement, to name but a few.
We welcome new joiners from a wide variety of professions and fields – if you have any of the above skills then there may be suitable role in PCC for you.
“A department is nothing without its people and every team leader recognises how vital it is to have a happy, talented and motivated workforce. As a relatively new director in MHCLG, my frequent interactions with all corners of People, Capability and Change hold genuine importance – whether discussing a knotty personnel problem or headcount numbers with my HR business partner; working with engagement leads to help generate insightful internal communications for the entire department; understanding data on key issues like office attendance; or working with the recruitment team to make sure our job adverts are geared towards bringing in the very best new recruits. PCC’s impact on my day-to-day work is considerable and I never underestimate it.”
I love my role as a Senior HR Business Partner because every day really is different. One minute you can be in a Senior Leadership Team meeting talking about how together we can create an inclusive culture across the Group.. To the next minute being in a 1:1 with a Director understanding their priorities and how we in PCC can help them deliver it. My role is all about building those strong partnering relationships with our senior leaders, working with people across the organisation at all levels to deliver for the business and create an environment we can all
I’m the Early Careers Lead in MHCLG. This means I look after some of our early talent and accelerated development schemes. It’s one of the most interesting roles I’ve had in my whole career (and I’ve had a few of those!). Part of my role is about helping a really varied groups of people start a fulfilling career in the Civil Service, including people with convictions, those leaving the care system, disabled people, graduates, and people changing career.
Being disabled, gay and coming from a lower socio-economic background myself, it really matters to me that the work I do in the department can have a positive impact and offer opportunities that I didn’t necessarily have earlier in life. Supporting people who join through early career routes is one of the most satisfying parts of this role. I also have the amazing opportunity to work with all parts of the organisation to find good roles and ensure new joiners and their teams have a good experience.
I joined MHCLG as an admin officer in the HR Operations team because I wanted to be able to make a difference and work for an organisation that has a positive impact on people. I appreciated many of these values which I observed during the recruitment process which convinced me this role was the right fit for my own goals.
The team is inclusive, and development and progression is encouraged. My role can be fairly eclectic at times, with a huge range of different queries and challenges to tackle. Helping and supporting employees of MHCLG is at the core of everything my colleagues and I do. As a very people-facing role, I find that one of the most rewarding parts of my role is being able to use my knowledge to benefit colleagues in all different corners of the department. As there is such a breadth of knowledge required to assist colleagues with any HR matters, no two days are the same. The element of variety keeps us on our toes as you never know what kind of puzzles you will need to solve within tricky timeframes. This also adds much excitement to the role as I get to work with colleagues in different HR teams (as well as within the HR Operations team) to find
As People Data Team Leader I oversee the delivery of people analytics and quality of workforce data for the department. It’s an exciting time to be involved in people analytics as the community continues to evolve in different ways. Roles in the function are now more diverse than ever, appealing to members of the HR, analytics, research, and digital communities. Development opportunities have improved enormously thanks to the diverse mix of skills and expertise, as well as investment in HR reporting tech.
As a member of the people analytics function, I get exposure to all areas of the HR profession within the Department and across the Civil Service. My work has developed my understanding of policies and practices across the HR profession and I get to play an active part in making recommendations that affect decisions about the Department’s workforce. One of the best things about working in people analytics is that you get to see the impact of your work first-hand as decisions made based on your recommendations take shape.