The Civil Service employee transfer process is how civil servants move between government departments without resigning from the Civil Service. It enables you to retain continuity of service within the Civil Service.
The current process is largely manual. It takes you, and the people supporting your move, longer than it should to process your transfer. The Civil Service needs a modern, user-centred solution to transferring employees that works for you.
Government People Group (GPG) are developing and delivering a digital transfer service that will:
- improve the user experience and make it easier to be a civil servant moving between departments
- reduce the time and effort spent on the process
- reduce the likelihood of payment errors experienced by civil servants
- improve accessibility to make the transfer process more effective and inclusive
This means less time processing for everyone involved. You can focus on what matters most – being excited about your new role!
The new digital service launched in 2023, it is now available to 4 departments and their ALBs covering almost one third of the civil service. Transfers through the platform are being completed quicker than the old CSET process with great feedback from staff, managers and HR teams.
Feedback from our early adopters has been used to shape improvements to the process and we are continuing to implement improvements from their feedback and moving through a phased roll-out to the remaining departments through 2024 and 2025.
“I have recently onboarded a new member of staff from the DWP and used the new process. I just wanted to say how easy and user friendly I found it. I thought it was great that email notifications were received for each step in the process highlighting exactly what actions were required. I also liked the notifications alerting me to the fact the candidate had outstanding actions which prompted me to call them and request that they log in and update.
I feel this is a much better process that replaces the previous manual CSET and ensures a positive candidate experience. Feedback from the candidate has also been positive and my new starter was surprised at how swift the whole transfer has been.”
Defra Manager
The Government Skills Campus will give you the tools you need to identify, develop and use your skills and learning effectively.
The Civil Service does not currently capture skills and learning consistently. Multiple systems exist and information is unreliable.
The Government Skills Campus will enable you to:
- record your skills, experience and learning in one place
- receive personalised recommendations and improved development opportunities
- access the full learning catalogue from a single location
- browse potential career pathways and job roles
- connect with colleagues working in similar areas to share ideas and ask questions
It will also enable the Civil Service (including departments and functions) to understand the workforce for:
- strategic planning
- development initiatives and deployment
This means you will be able to achieve your full potential. The Civil Service can understand where gaps exist and effectively plan for the future.
The Government Skills Campus will go live with our first pilot groups from Cabinet Office and HMRC towards the end of 2024. The service will launch at scale to other areas throughout 2025.
The Central Employee Identifier is a data attribute – uniquely generated and added to employee data. As a civil servant, your data exists in a lot of different places. Some of these include payroll systems, learning platforms and your pension portal. A lot of these systems aren’t connected and linking your data between these can be a challenge. Which is why we’re creating a Central Employee Identifier.
This single, unique identifier allows your data – stored on many different systems in different departments – to be identified accurately and connected quickly. It will link your data to the relevant systems and services. For example, if you transfer to another government department, this unique identifier will enable accurate messaging to all systems that need to be updated.
The Integration Capability will provide a way for data to flow between government systems without human intervention. This will:
- increase the reliability of data transfers
- increase the security
- save civil servant time and effort
The Integration Capability will be a vital piece of technology and architectural building block for the interoperability of the back-office processes across the Civil Service. It will transform many back-office processes, automating and streamlining the way employees and departments interact with common services.
The Central Employee Identifier is due to be introduced into the GSC pilot to bring greater linkage for skills data about civil servants. For the Integration Hub test integration use-cases are now live and being tested with the build of the live environment underway to deliver live integrations later in 2024.
