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Application
Guidance

Here you’ll find guidance to support you with your Ministry for Housing, Community and Local Government (MHCLG) application.

We use the Civil Service Success Profiles Framework. This framework assesses candidates based on a range of elements, rather than just competencies. You can learn more about this in the video below.

Recruitment with Success Profiles




Further support with your application

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Your CV is where you summarise your education, work history, skills, and experience. These should be relevant to the job you’re applying for.

Your personal statement is where you showcase your relevant skills and experience against the job requirements. 

You’ll usually be invited to an assessment or interview if you’re successful at application stage. The recruitment process and the evidence required vary depending on the job you’re applying for.

For some jobs, you’ll be asked to consider specific behaviours that are important for the role – they’ll be outlined in the job advert. Behaviours can be assessed in various ways throughout the recruitment process.

A group of colleagues holding up signs with descriptive words

Strengths are the things that we do regularly, do well and that motivate us. Civil Service strengths are relevant to the culture and type of work that we do. They are not defined by grade but are important for everyone.

Guidance

Sifting

  • We recommend using the STAR model as a guide for responses to Behaviour, Experience and Technical questions.

  • CV sifting is typically used for more technical and specialist roles. You should include all relevant skills and information in your CV.

  • Keep your CV to a maximum of one page, unless specified otherwise in the job advert.

Interview

  • Take time to ensure you understand which success profiles elements will be assessed during the interview.

  • Read the selection process details in the job advert carefully as this will tell you what to expect at interview.

  • If an assessment or presentation is required, you’ll be told exactly what this will entail, if you’re invited to interview.

What you need to know before applying

Security Clearance Requirements

All MHCLG colleagues must meet the Baseline Personnel Security Standard (BPSS). This is a series of basic security checks to confirm identity and employment history.

In addition to the BPSS, all staff based at our Marsham Street office in London (and some based in our other offices) must be cleared to at least Counter Terrorism Check level.

Some roles at Marsham Street, and other MHCLG offices, also require either Security Check or Developed Vetting clearance. Each job advert will state the level of security required. The nature and level of the security checks will vary depending on the level of clearance.

All offers of employment are conditional on successful completion of BPSS and (if applicable) National Security Vetting. To read more about all the vetting levels please read the Security Vetting Guidance. If you have any questions about security clearance requirements please contact the HR Shared Service Centre at HRsharedservices@communities.gov.uk.

Civil Service Nationality Requirements

Before starting your application, it’s very important to check you’re eligible to apply and meet the Civil Service nationality requirements. The Civil Service Nationality Rules detail who is eligible to apply.

As part of your application, you’ll be asked to confirm you have read the information in the links below:
Civil Service Nationality Rules
Countries in the EU and EEA
UK Visas and Immigration

If you’re unsure if you meet the nationality requirements for this role please contact MHCLG’s HR Service Centre at HRSharedServices@communities.gov.uk.

Conflict of Interest

All staff must ensure there is no conflict of interest between their interests outside work and their role at MHCLG. You’ll be asked to declare any perceived, actual or potential conflicts of interest in your application form. These can then be discussed with the hiring manager.

Before applying for a job, please read the Outside Interests guidance.

Internal Fraud Database

When a civil servant is dismissed for internal fraud or resigns to avoid dismissal for the same reason, their details are reported to the Cabinet Office. Those involved are banned from Civil Service employment for 5 years.

MHCLG contact the Cabinet Office as part of pre-employment checks.

For more information please read the Internal Fraud Register Privacy Notice

Appeals and Complaints

If you have any questions about recruitment at MHCLG, please contact recruitment@communities.gov.uk

You can appeal at any stage of the recruitment process if you believe there has been:
– a procedural irregularity
– an infringement of the Civil Service equal opportunities policy
– exceptional circumstances which were not notified to the interview panel which might have affected performance on the day

It is important to note that these are appeals about the process not the decision.

In the first instance, an appeal should be sent to the MHCLG Resourcing Hub at recruitment@communities.gov.uk. If the MHCLG Resourcing Hub can’t satisfactorily resolve your complaint, you can contact the Civil Service Commission at info@csc.gov.uk, or in writing at 1 Horse Guards Road, London, SW1A 2HQ.

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