HM Revenue & Customs
Customer Services Advisors
Our Customer Services Advisors use their brilliant communication skills to give our customers the best possible experience. Find out all about the role and what it involves.
-
The role of a Customer Services Advisor
Read about what’s involved in our advisor roles, from working patterns to a typical day in the role.
-
Blogs from our Customer Services Advisors
Read blogs from some of our advisors, telling us about their work and what it’s like to work here at HMRC.
-
The Operational Delivery Profession
Find out more about being part of the largest profession within the Civil Service and what’s involved.
-
Our Customer Services Group
Find out more about our Customer Services and what we do.
Our customers are at the heart of everything we do and we’re passionate about helping individuals and businesses get their tax right. We couldn’t do all this without our dedicated workforce and we pride ourselves on delivering an inclusive working culture.
Discover what it's like to work for HMRC
Find out more about HMRC
Discover more about what we do, our business areas and life at HMRC.
About HMRC
Customer Services
Find out about our Customer Services Group, and the work involved.
Back to Customer Services