Blogs about user research

Discover more about the projects our user research team work on to support a range of areas across HMRC.

User research allows us all to develop an understanding of user behaviour which will impact our approach to content design for the better going forward.

James Senior Content Designer

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Discover more about what we do, our business areas, and life at HMRC.

About HMRC


Read blogs from our team about their career, experiences, and the work they do as part of the Chief Digital & Information Office (CDIO).

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